Our number one goal is your complete satisfaction
Beard’s replaces any diamond, emerald, ruby or sapphire that is chipped, damaged or lost from the original mounting due to normal wear, free of charge. This includes all labor and materials to replace the diamond or gemstone.
In order for the diamond and gemstone guarantee to remain in effect, you must have your diamond or gemstone inspected and have the inspection documented every six months by an authorized representative. Any necessary repairs must be completed by Beard’s staff.
Your Lifetime Satisfaction Guarantee is supported by our dedicated sales team and master craftsmen. No matter what your needs, Beard’s is staffed with skilled individuals that can handle the simplest of tasks to master creations. We have earned the trust and respect of the Jacksonville community. Beard’s is proud to have retained the same staff, serving you for the past 30 years.
Beard’s will guarantee the mounting you purchased for your diamond, emerald, ruby or sapphire against any defects in materials or workmanship, for one year from the date of purchase and replace or perform any work that may be necessary, free of charge.
Diamond Trade-Up Policy
After you purchase a diamond at Beard’s you may trade that diamond for any higher priced diamond and receive 100% of your purchase price towards your new diamond purchase, excluding sales tax.
Beard’s Jewelry stands behind every item we sell. If for any reason you are not satisfied, we will refund or exchange your purchase for 30 days after the date of purchase. Just keep your receipt and bring back the diamond in the same condition as originally purchased. Custom designed items and special ordered items are excluded from this policy.
Diamond Price Guarantee
Almost all the diamonds in the world pass through the city of Antwerp, Belgium. Over the many years of doing business with one of the largest Sightholders in Belgium, we have been offering an exceptional selection of diamonds at the guaranteed lowest prices for years. This is how we beat our competitions time and again.